Features and Benefits

 

100% Satisfaction Guarantee

We're so confident in the quality of our service that if you're not 100% satisfied, we'll refund or waive 100% of the service fee. The only thing we ask for in return is feedback regarding what aspect of our service you were unsatisfied with so that we can continue to improve on our services.

Many cleaning companies will offer to clean your home again if you weren't 100% satisfied, but why would you want someone you were unsatisfied with to come back into your home? We think that's nonsense! By offering a no-strings attached 100% guarantee, we can ensure your satisfaction each and every time, and we take away the risk of wasting your hard-earned money on a service you don't absolutely love.

If for some reason you are not 100% completely satisfied with our latest service, simply fill out this form within 24 hours of completion of our service. We will refund 100% of your service fee within 24 hours of receiving your request. Please keep in mind that the refund may take longer than 24 hours to reflect on your account depending on your financial institution. 

Background-checked and fully trained ViriMaids

We pride ourselves in having the best maids in the industry. Each of our maids, or ViriMaids as we like to call them, undergo in-person interviews, followed by a thorough background check and a 2 week intensive training program. We never send our ViriMaids out into the field until we're absolutely certain they're up for any cleaning task at hand, and we offer them a competitive pay that's one of the best in the industry to ensure long-term talent retention.

Learn more about our ViriMaids.

Licensed, bonded, and insured

ViriClean is registered as a business entity with the Arizona Corporation Commission and registered with the local municipalities to conduct business in Arizona. We're also a bonded and insured company. Business insurance protects both us and you, as our customer, from unintended damage to your home and unexpected employee accidents during a cleaning service, while bonding ensures that you get reimbursed should our ViriMaids not complete a service as agreed upon. Save yourself the risk of having to pay out of pocket costs for unexpected accidents.

Eco-friendly cleaning products

We never use harmful or toxic chemicals inside your home. We hand make many of our own cleaning solutions, such as our multi-purpose cleaner and glass cleaner, and disclose each ingredient we use. All of our ingredients are gentle, all-natural, and are favorably rated by the Environmental Working Group and the Whole Foods Eco-Scale Rating System. Furthermore, we avoid the use of single-use plastic like plastic bottles to prevent toxins like Bisphonel A (BPA) from leaching into our cleaning solutions, onto your household surfaces and into the environment. We pride ourselves in being the first cleaning company in Arizona to avoid the use of single-use plastic.

Learn more about the ingredients used in each of our cleaning products.

Free key lockpad (recurring cleanings)

 When you sign up for weekly, biweekly, or monthly recurring cleanings, you'll qualify to receive a free key lockpad during your second scheduled recurring cleaning. Simply check the free key lockpad option at check out and your ViriMaid will deliver the free key lockpad to you during your scheduled service. Our key lock safe allows you to safely and securely store your keys while allowing easy access for our ViriMaids to complete a scheduled service when you're away from home. 

Fast and easy online booking option

Our online form allows you to quickly and without hassle view available dates and time slots, view pricing, and schedule your next cleaning in the comfort of your own home. You can customize your cleaning by choosing individual rooms you would like to be cleaned, or opt for a standard full cleaning which includes a regular cleaning of all rooms in your home or apartment including kitchen, bathrooms, bedrooms, living rooms, and office.

Our online booking form displays pricing first and doesn't require sensitive information like address, phone number, or card information until you're ready to book. Most importantly, all information entered is secured by SSL encryption and never shared with any third parties. 

The same ViriMaids, every time

We understand the level of trust that's needed to welcome a stranger into your home, and building that trust takes time. Your dedicated ViriMaids will learn to understand your needs, preferences, and aim to provide a consistent cleaning service during each visit. If for any reason, your dedicated ViriMaids are unavailable during your scheduled service, we'll give you a call beforehand to let you know.

ViriMember Loyalty Program

Our ViriMember Loyalty Program is the best customer loyalty program in the industry. Become a ViriMember today to enjoy exclusive benefits like 10% additional discounts on any cleaning service, 10% off all products, and exclusive discounts on birthdays, holidays and special events. Our ViriMembers also receive access to a personalized customer portal and a free annual cleaning after the first year of membership, plus much more. Best of all, joining is completely free!

Learn more about our ViriMember Loyalty Program.

Transparent fixed-fee pricing per room

We believe you have a right to upfront pricing so you're never surprised with any hidden costs, and we make our pricing effortless and easy to understand by individually pricing each room we clean. By individually pricing each room, you have the option to request a full service cleaning, or choose only certain rooms for a more wallet-friendly service.

Visit our Pricing page to view a detailed list of pricing for each room and a list of costs for extras and additional services.

 
 

CANCELLATION POLICY

We request a minimum 12 hour notice for cancellation of any booked service. We charge a $25 cancellation fee for cancellations made less than 12 hours beforehand. To cancel a scheduled service, please contact us.